Who we are

Our website address is: https://www.surespanwind.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Orders or Inquiries

Customers may at times fill out inquiry forms for a quote or order to inquire about products or services. During such process, the customer may be required to provide specific information such name, address, e-mail address, phone number, payment information and other information in the order form. This information shall be used only for billing purposes, fulfillment of orders, ongoing account maintenance and upgrades or to contact the customer regarding services for which they have expressed interest.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

When you visit this website, your IP Address is collected by Cookies, such as Google Analytics cookies. This collection will help us produce comparable data and statistics on how customers use our website and analyze traffic to the website in order to make improvements, so they can better meet your expectations.

Who we share your data with

We shall endeavour to respect your privacy at all times, and will never knowingly publish, broadcast or distribute your personal identifiable information to any third party or entity for any reason.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

We will never collect any personally identifiable information unless the customer provides such information on a voluntary basis. Personally identifiable information includes the customer’s contact information such as name, address, telephone number and e-mail address.

Additional information

How we protect your data

We only use HTTPS protocol (SSL certificate), therefore all communication from/to Surespanwind.com to your side is completely encrypted by industry standard 128-bit encryption and can not be accessed by any third party.

Industry regulatory disclosure requirements

We will retain your personal identifiable information for the period necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

We shall not use or share customers’ personal identifiable information in ways unrelated to the ones described above without providing an opportunity to opt out or otherwise prohibit such unrelated uses. However, we may disclose personal identifiable information about customers, or information regarding their use of the Services or Websites to respond to subpoenas, court orders, or other legal process, for any reason if, at its sole discretion, it believes that it is reasonable to do so.

What data breach procedures we have in place

We may also disclose personal identifiable information to bring legal action against someone who may be violating its Service Level Agreement or other user policies that may be causing injury to or interference with (either intentionally or unintentionally) the rights or property of surespanwind.com, its customers, or anyone else that could be harmed by such activities, including to comply to laws, regulations, or governmental or legal requests. In case of a security breach compromising their information, customers will be informed.

Please note that the above listed disclosures may involve the storage and/or use of personal information outside of Canada and may be subject to different privacy laws.